Travel delays are inevitable. The difference between a miserable day and a tolerable one is knowing your rights and being the first person in line when rebooking opens.
Act Fast
The moment a delay is announced, join the gate-agent line AND call the airline simultaneously. Most rebookings happen fastest via phone. Use the airline's app to self-rebook before agents — often faster. Have your flight number and confirmation code ready.
Photo illustrating act fast.
Know Your Rights
EU261 protects flights in/out of EU — up to €600 compensation for long delays within airline control. US rules are weaker but Department of Transportation tracks airline performance. Canadian APPR offers compensation for delays 3+ hours. Always ask for hotel vouchers when overnight delays are the airline's fault.
Frequently Asked Questions
Am I entitled to compensation for delays?
Depends on jurisdiction. EU: yes, up to €600 for long delays. US: only cash if involuntary bump. Canada APPR: up to CAD $1,000 for 9+ hour delays.
What's the best number to call during a delay?
Your airline's main number works, but try international numbers (often less busy). Priority-line numbers come with elite status or some credit cards.
How do I get a hotel during an overnight cancellation?
Ask the airline first — they often distribute vouchers during crew-related cancellations. For weather, you're typically on your own. Travel insurance and premium credit cards help.
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